Convin Launches new cutting-edge AI Solutions to Transform Customer Experience in BFSI industry; Targets 25% Market Share
National, June 2024 - Convin, Bengaluru-based, leading AI-powered conversation intelligence platform, recently introduced two new customer-centric solutions: Real-time Agent Assist and Manager Assist. Designed for the dynamic environment of BFSI, these tools aim to redefine real-time customer interactions, boost satisfaction, enhance efficiency, maximize revenues, and ensure regulatory compliance.The BFSI sector faces significant challenges in both sales and support operations. Issues like miscommunication, mis-selling, and non-compliance with regulations can really impact a brand's reputation. Convin's Real-time Agent Assist and Manager Assist address these issues with advanced Generative AI technology powered by Convin’s in-house Large Language Model (LLM). Agent Assist offers live sup...










